Privacy Policy
Last Updated: August 1, 2025
Marian Company and its affiliates and subsidiaries (“Marian,” “we,” “us,” or “our”) respect your privacy. This Privacy Notice (“Notice”) describes the processing of Personal Information (defined below) that is provided, collected, or disclosed while providing our products or services to you through the Subi app, (“Services”) and on the websites, other applications, and online platforms that link to this Notice (collectively, the “Site”). It also describes rights you may have under applicable laws. Please read this Notice carefully to understand our policies and practices regarding your Personal Information and how we will treat it.
Personal Information We Collect
We collect several categories of Personal Information from and about users of the Site.
“Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. The categories of Personal Information we collect may include:
Contact Information – If you submit an inquiry, register for an account, or provide information on or through the Site, we may collect your contact information including your name, mailing address, email address, and phone number.
Commercial Information – If you submit an inquiry, or provide information through the Site, we may collect commercial information including information about your purchases, subscriptions, and Services you have shown interest in.
Usage Information – When you use the Site, we may automatically record information, including your Internet Protocol address (IP Address), geolocation of your device, including for mileage tracking purposes, browser type, referring URLs, domain names associated with your internet service provider, and any other information regarding your interaction with the Site.
Communication Information – We may collect Personal Information contained within your communications with us via email, chat functionality, social media, telephone, or otherwise, and in certain cases we may use third-party service providers to do so. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality. If you allow the Site to access or integrate your email, texts, calls, or any other communication forum, we may collect Personal Information contained within your communications with third parties via email, text, call, or otherwise.
Financial Information – If you choose to upgrade to a premium subscription, we will collect and process financial information, such as credit card details, to upgrade your subscription.
Transaction Information – If you upload or allow the Site to access documents related to real estate transactions, including but not limited to purchase agreements, addendums, contingencies, and escrow agreements, we may collect Personal Information contained within those documents, including financial information, such as account numbers and insurance information.
Voice and Audio Data – If you utilize the voice recognition capability of the Site’s virtual assistant service, we may collect Personal Information contained within your audio communication with the Site, as well as audio recordings of your voice.
How We Collect Personal Information
Directly From You – We collect Personal Information that you provide to us directly, for example, if you choose to contact us, request information from us, sign up to receive updates, upload or allow access to documents, or integrate or allow access to text messages, email, and calling capabilities, or otherwise utilize the Site.
From Third Parties – We may collect Personal Information from third parties, including but not limited to business partners, advertising networks, social networks, data analytics providers, mobile device providers, and Internet or mobile service providers. We may also collect Personal information from apps and third-party services you connect to the Site.
Through Online Tracking Technologies – We use cookies and similar technologies to collect Personal Information automatically as you navigate the Site. For additional information regarding our use of these technologies, see the Cookies and Tracking Technologies section below.
How We Use Personal Information
To the extent permitted by applicable law, we use Personal Information:
To provide and personalize our Site and Services, such as providing and personalizing our Services, providing customer service, maintaining or servicing accounts, verifying customer information, creating and maintaining business records, verifying eligibility, and undertaking or providing similar services.
To optimize, improve, and maintain our Services, including understanding how users interact with our Services, gauging user interest in certain Services or the Site functionality, and troubleshooting problems.
For internal research and development, such as testing, verifying, and improving the quality of our Services or developing new ones, including but not limited to using Personal Information to train and improve an internal artificial intelligence model to provide our Services.
For marketing and advertising, including using your information to send you messages, notices, newsletters, surveys, promotions, or event invitations about our own or third parties’ goods and services that may be of interest to you. We also use Personal Information to conduct interest-based advertising as discussed in the Cookies and Other Tracking Technologies section below. You can also unsubscribe from any marketing emails or text messages that we may send you by following the instructions included in the email or text correspondence.
For communicating with you, such as responding to your questions and comments or notifying you of changes to the Site or Services.
For legal, security, or safety reasons, such as protecting our and our users’ safety, property, or rights; complying with legal requirements; enforcing our terms, conditions, and policies; detecting, preventing, and responding to security incidents; and protecting against malicious, deceptive, fraudulent, or illegal activity.
As part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business’ assets, or another corporate transaction, including bankruptcy.
To fulfill any other purpose for which you provide it, including purposes described when you provide the information or give your consent.
How We Disclose Personal Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose your Personal Information with your consent or in the following circumstances:
Employees and Other Personnel – We may share Personal Information with our employees and personnel (such as contractors) who have a need to know the information for our business purposes.
Affiliates and Subsidiaries – We may share Personal Information within our family of companies for their and our business and marketing purposes, including providing you with information about the Services we think may be of interest to you.
Service Providers – We disclose your Personal Information with the service providers that we use to support our business, including but not limited to, artificial intelligence providers, website hosting providers, and other technology providers.
Business Partners – We may disclose Personal Information with trusted business partners. For example, we may disclose your Personal Information with a company whose products or services we think may be of interest to you or who we co-sponsor a promotion or service with.
Ad Tech Companies and Other Providers – We may share or make available limited Personal Information (such as a mobile device identifiers) with ad tech companies and other online service providers.
Legal Obligation or Safety Reasons – We may disclose Personal Information to a third party when we have a good faith belief that such disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of any agreement you have with us, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Marian, its employees and clients, or the public against harm.
Merger or Change of Control – We may disclose Personal Information to third parties as necessary if we are involved in a merger, acquisition, or any other transaction involving a change of control in our business, including but not limited to, a bankruptcy or similar proceeding. Where legally required, we will give you notice prior to such disclosure.
Other – We may disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).
Cookies and Other Tracking Technologies
We and our service providers may use cookies and similar technologies to collect usage about how you use the Site. The technologies we use for this automatic data collection may include cookies and web beacons that permit us to verify system and server integrity and generate statistics around the popularity of certain content and Services. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Site, to enhance your experience through personalization, and to help us better understand the features of the Site that you and other users are most interested in.
Site Delivery and Appearance – We may use third-party providers to enable certain customer interaction opportunities, content delivery (like audio or video), or other service capabilities. Examples include, but are not limited to, the following functionality:
Virtual Assistant Support: We use an interactive chat feature enabled by a large language model that may be provided by a third-party (like Google’s Gemini or a similar artificial intelligence service provider) to enable a virtual assistant service via the Site. When you engage in the chat, you are interacting with virtual assistant powered by artificial intelligence, not a human representative. Any Personal Information collected via the virtual assistant service may be automatically shared with the third-party service providers that support this tool and handled according to their privacy policy as appropriate. For example, Personal Information shared with Google’s Gemini in the course of this virtual assistant service will be subject to Google’s Privacy Policy.
Site Analytics and Session Replay – We may use analytics and session replay services, that use cookies and other technologies that collect your Personal Information, to assist us with analyzing usage of the Site to optimize, maintain, and secure the Site and inform subsequent business decisions (including, e.g., advertising).
Cookie Choices – To manage your preferences with respect to these technologies, you can: Customize your device settings to refuse all or some cookies, or to alert you when apps set or access cookies. If you disable certain cookies, please note that some parts of the Site may not function properly. These settings may be lost and require reconfiguration if you delete your cookies.
Block the collection and use of your information by online platforms and ad tech companies for the purpose of serving interest-based advertising by visiting the opt out pages of the self-regulatory programs of which those companies are members: National Advertising Initiative and Digital Advertising Alliance. Please note that even if you opt out of interest-based advertising, you may still see “contextual” ads which are based on the context of what you are looking at on the websites and pages you visit.
Review and execute any provider-specific instructions to customize your preferences or opt-out of certain processing, including interest-based advertising, by third-party service providers.
How Long We Keep Your Personal Information
We retain your information for as long as it is needed: (i) to conduct business with you; (ii) fulfill the purposes outlined in this policy; and (iii) to comply with our legal obligations, resolve disputes, and enforce any agreements.
Criteria we will use to determine how long to retain your Personal Information includes the nature and length of our business relationship with you; our legal rights, obligations, and retention requirements; and if we have an ongoing business purpose for retaining your Personal Information, such as communicating with you about ongoing or prospective Services you requested.
Links to Third-Party Websites
We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be handled in accordance with the applicable third party’s privacy policy. In some cases, we offer links to social media platforms that enable you to easily connect with us or share information on social media. Any content you post via these social media pages is subject to the Terms of Use and Privacy Policies for those platforms.
We may also integrate with other websites to provide enhanced services, technological capabilities, or resources for you. These plug-in services and capabilities are governed by the terms, conditions, and policies of the underlying companies. Some of the integrations we currently offer include the ability to view our business and/or provider profiles on social media platforms. This hyperlinked content (including any embedded customer reviews) is governed according to the privacy policies for each platform. We may also give you the option to login to the Site’s platforms via third-party services. If you choose to leverage this option to link your accounts, we will receive information associated with your account (such as your name and profile information) from that third-party service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service. We recommend reviewing the service’s privacy policy beforehand and managing your privacy settings on an ongoing basis.
International Use and Cross-Border Data Transfers
If you are using the Site from outside of the United States, please note that our Site is hosted in the United States. Where permitted by applicable law, we may transfer the personal data we collect about you to the United States and other jurisdictions that may not be deemed to provide the same level of data protection as your home country, as necessary for the purposes set out in this Notice.
How We Protect Personal Information
We have implemented commercially reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.
Children’s Privacy
We do not knowingly collect or solicit any Personal Information from children, as defined under applicable law, without verified written parental consent, and we have no actual knowledge of selling such Personal Information of minors under 16 years of age. If we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you believe we might have any information from or about a child, please contact us at legal@withmarian.com.
Changes to this Notice
Please note that we may modify or update this Notice from time to time, so please review it periodically. If we make material changes to how we treat Personal Information, we will notify you according to applicable law. Unless otherwise indicated, any changes to this Notice will apply immediately upon notification to the Site. You are responsible for periodically visiting the Site and this Notice to check for any changes.
Contact Us
If you have any questions about our practices handling your Personal Information, or this Notice, please contact us at legal@withmarian.com.